The Li Auto L9 has proven to be a comfortable and stylish vehicle, although it has sparked some debate online. As my Li Auto L9 approaches its one-year anniversary, I want to share my honest thoughts on my purchase expectations, driving experience, usage costs, and how it compares to other electric vehicles in terms of value retention. Today, I’ll start by discussing my purchase expectations.
A study shows that one satisfied customer can bring eight potential sales to a brand. Conversely, one dissatisfied customer can influence 25 people’s purchasing decisions. I believe a key factor in customer satisfaction is purchase expectations. For instance, before buying the Li Auto L9, I had four significant expectations.
The Li Auto L9 has exceeded my expectations in several areas over the past year.
Over the past year, the costs associated with owning and operating the Li Auto L9 have been manageable and, in many cases, lower than expected.
Initial Purchase Cost:
Operating Costs:
Total Annual Operating Cost: